Information

Head lice are parasites that feed on blood. Their bites leave behind saliva that causes itching. The maximum lifespan of a head louse is one month if not controlled.

There are 400 species of lice, divided into three groups: European, Asian and hybrid. In 2015, scientists discovered a mutation of the head louse that is resistant to most shampoo treatments, called the super-lice. However, our treatment kills all these head lice.

Nits (eggs) are stuck to the hair close to the skull. If they are further away from the skull, they are often empty shells or non-viable eggs.

Without treatment, head lice spread quickly. Each female lays up to 15 eggs a day. With timely detection, a person usually has up to a few dozen lice, but this number can reach into the thousands.

We can basically treat all types of extensions (braided, glued/taped, with ring and clamped). We only do not comb the bit near the extensions. You bear the risk for any loosening of the extensions yourself. This rarely happens, but is not impossible.

At HoofdZorg Kliniek, we often treat several people from a family at the same time or one after the other. You can click on "add another booking" at the top right when booking after entering your name to book multiple treatments.

As sitting still can be difficult for children, feel free to bring a tablet or phone to our lice clinic. This usually makes the experience more pleasant. Earphones are allowed, but a headset is not.

When using shampoo, often with dimeticon as the active ingredient, you are in for one to two weeks because shampoo or oil only kills the lice and not the eggs. 

Be specifically aware of shampoos or lotions that do not mention an active ingredient like dimethicon. There is no scientific evidence that these work (and in our experience, they don't).

It rarely goes wrong, but should a few nits survive, you are welcome for a free re-treatment within a week at the lice clinic to fight them again.

We use a lotion with dimethicone during the treatment, of course, we can also skip this at your request. The guarantee on the treatment is then void
well.

After treatment at the lice clinic, you should vacuum your house thoroughly, including the sofa. It is advisable to wash bedding at sixty degrees. Pillows can go into the dryer on the warm setting for half an hour. Pay particular attention to your brushes and soft toys when cleaning.

Up to 48 hours before the treatment, you can cancel or reschedule free of charge. After that, free cancellation or rescheduling is no longer possible.

Yes you can, the easiest way is to give us a call or send a WhatsApp message and we will arrange for you to be treated by a female staff member in a separate room.

If you order before 20:00, we usually deliver to PostNL the same day and almost always the day after. Please note that PostNL does not deliver on Sundays and therefore we do not deliver on Saturdays.

Bol.com and Amazon ask us to include shipping costs in the product price, which makes the price higher. On the other hand, they take on marketing and hosting and that reduces the extra cost.
This is why the price is higher with them than in our own webshop or other places.

You can create a return label at this link.